(2015) | A resource that Parent Centers can share with the families they serve. Available in English and Spanish.

Emotions can run high at IEP meetings. But it’s important for parents to focus on the end goal: helping their child. Here are 10 stay-calm phrases parents can use to redirect conversation and defuse tense situations. From understood.org.

English: 
https://www.understood.org/en/school-learning/special-services/ieps/10-defusing-phrases-to-use-at-iep-meetings

Spanish:
https://www.understood.org/es-mx/school-learning/special-services/ieps/10-defusing-phrases-to-use-at-iep-meetings